Resident Welfare Associations (RWAs) play a pivotal role in ensuring the well-being of residents within a society. Their responsibilities span across a wide spectrum, ensuring everything from maintenance and security to community engagement. However, managing these multifaceted tasks requires special expertise and resources. This is where Facility Management Companies step in as indispensable allies to bolster the efficiency of RWAs in fulfilling their responsibilities. 

1. Streamlined Operations

RWAs juggle an array of responsibilities, from maintaining common areas to ensuring security, waste management and resolving maintenance issues. Facility Management Companies specialize in streamlining these operations with precision and efficiency, employing trained professionals with expertise in diverse areas. It eases the burden on RWAs and enables them to focus on strategic community-building initiatives. 

2. Comprehensive Maintenance

Facility Management Companies, by conducting regular inspections, oversee repairs and renovations and ensure that common areas such as parks, swimming pools, gyms and clubs are well-maintained. This proactive approach helps RWAs in addressing the issues before they escalate, fostering a pleasant living environment for the residents.

3. Security and Compliance

Ensuring the safety and security of the residents stands as a top priority. Facility Management Companies excel in implementing effective security protocols, such as surveillance systems, access control, visitor management systems and emergency response plans. Equipped with local regulatory knowledge and industry standards, they ensure that the society adheres to all necessary regulations. From compliance with environmental standards to adhering to safety norms and maintaining statutory records, they assist RWAs in mitigating the risk and safeguarding the interest of the residents.

4. Technological Advancements and Sustainability

In today’s era, sustainability is a crucial aspect of community living. Facility Management Companies stay abreast of technological advancements and sustainability initiatives, offering RWAs access to innovative solutions for efficient energy, automated maintenance systems, robust security measures and streamlined communication via the app. They aid in waste management and recycling programs, promoting a green and clean environment. This way, they support RWAs in aligning with the sustainability goals while offering modern technologies and streamlined services.

5. Event Management

RWAs often organize events and activities in the society to foster a sense of belongingness among the residents. Facility Management Companies support RWAs in organizing these events by managing facilities, coordinating with the vendors, handling logistics and ensuring a smooth execution. This collaboration elevates the residents’ experience, making community events more joyous and successful.

6. Enhanced Resident Satisfaction

Facility Management Companies significantly enhance residents’ experience by ensuring cleanliness and optimizing security measures. Timely and efficient handling of maintenance requests, swift issue resolution and consistent upkeep of common areas foster a positive environment, nurturing a sense of belongingness among the residents.

Conclusion

In summation, the synergy between RWAs and Facility Management Companies fosters a holistic environment within residential societies. Through their expertise, cost-effective strategies and resident-centric focus, facility management companies play a crucial role in empowering RWAs to fulfill their responsibilities effectively. This not only enhances the quality of life for the residents but also strengthens the foundation of a cohesive and thriving community. Thus, the role of facility management companies in aiding RWA’s is indispensable, creating a harmonious living environment where residents can truly feel at home.

The post The Role of Facility Management Companies in Helping RWAs do Their Jobs Better first appeared on Facility Management Company.

Effective Facility Management plays a crucial role in the smooth operations of any business, ensuring that the physical infrastructure supports the organization’s goals and objectives. It encompasses a diverse array of services, ranging from building maintenance to janitorial services, security and more. When it comes to running and maintaining the buildings, organizations have two options – outsource end-to-end facility management tasks or handle them in-house. The decision between the two requires careful consideration, planning and evaluation of business goals and the competitive landscape. Let’s take a more in-depth look at their pros and cons.

Outsourcing Facility Management

It involves hiring external service providers to handle various aspects of the organization’s facility needs.

Pros

1. Cost-Effective: Outsourcing leads to cost savings in many ways. This eliminates the need for hiring and training full-time staff and managing additional overhead costs.

2. Expertise and Specialization: Facility Management companies are experts in their field and possess deep knowledge of industry best practices and the latest technologies. Outsourcing facility management helps organizations stay up-to-date and operate at peak efficiency.

3. Focus on Core Activities: By outsourcing facilities management, organizations can redirect their resources and efforts towards their core business functions which can directly contribute to increased productivity and profitability.

4. Flexibility: Outsourcing facility management tasks provide organizations with the flexibility to scale up or down the services based on the current needs. This agility can be beneficial for businesses with fluctuating demands, seasonal operations or those undergoing rapid growth or contraction.

5. Compliance: Statutory compliance, which can be big hassle is taken care by the IFMS. It also includes the health & insurance part.

Cons

1. Loss of Direct Control: One of the major drawbacks of outsourcing facility management companies is the potential loss of direct control over day-to-day facility management operations. This can be a concern when there are some specific preferences or issues that need immediate attention.

2. Communication Challenges: Outsourcing facilities management may be challenging as it becomes difficult to align the goals and priorities of the third party with those of the business. Misunderstandings or delay in communication may lead to dissatisfaction or service disruptions.

3. Risk of Vendor Dependence: Relying on an external facility management service provider can lead to service disruptions in case of vendor facing some issues or changes in their management.

4. Confidentiality Concerns: Sharing sensitive data and information with the third-party service provider can be a threat to data security and confidentiality.

In-house Facility Management

It involves the recruitment and management of a dedicated team to handle all the facility-related tasks.

Pros

1. Direct Oversight and Control: With an in-house facility management team, businesses have direct control over all the aspects of facility operations. This allows for immediate adjustments, prioritization of tasks and a hands-on approach to problem-solving. This may involve day-to-day participation.

2. Company Culture: In-house teams have a better grasp of the company’s culture, values and objectives. This leads to a more personalized approach to facility management ensuring tailored solutions to meet the unique requirements of the business.

3. Job Loyalty: In-house teams have a stronger sense of loyalty and dedication towards their profession, leading to a higher level of commitment to work and service quality.

Cons

1. High Cost: Sustaining an in-house facility management team can be financially burdensome due to costs associated with hiring, training, benefits and salaries. Additionally, businesses may face higher procurement costs for services as compared to outsourcing.

2. Limited Expertise: An in-house facility management team may possess a deep understanding of the company’s operations but may not have the same level of expertise that a dedicated facility management company may provide. Staying up-to-date with industry trends and best practices may also be more challenging. Multi-tasking is not accepted by the technician.

3. Administrative Burden: Managing an in-house facility management team can be administratively burdensome. Overseeing staffing, training, compliance and day-to-day operations can divert resources away from core business activities.

4. Lack of Scalability: In-house teams may encounter challenges in adapting to fluctuations in the size and scope of facility management needs. Hiring or laying off the manpower can be a costly and challenging task.

Conclusion

The choice between outsourcing and in-house facility management is not one size fits all approach and hinges on the organization’s specific needs and preferences. With a careful consideration of various factors such as budget constraints, expertise and level of control, organizations can make an informed choice that aligns with their long-term success. Many organizations find a hybrid approach, combining both outsourcing and in-house facility management. For instance, they may outsource certain services while retain in-house control over critical functions. It is imperative to meticulously assess specific requirements and consider the pros and cons of each approach before making a final decision.

The post Outsourcing vs. In-house Facility Management – Pros & Cons first appeared on Facility Management Company.

Schools and Universities serve as the bedrock for knowledge dissemination and character development. Ensuring a conducive learning environment is essential to fostering academic growth and this is where facilities management companies step in. A well-organized and well-maintained campus not only enhances the overall learning experience but also creates a positive and conducive atmosphere for students and faculty alike. In this blog, we will explore the indispensable role of facility management companies in schools and universities and how their services are crucial for the success of educational institutions.

1. Maintaining a Safe and Secure Environment

Maintaining a safe and secure environment is of paramount importance in any educational institution. Facility Managers play a pivotal role in this regard by implementing stringent security measures. They conduct regular inspections, ensure fire safety measures are in place and keep emergency response plans up-to-date. From CCTV surveillance systems to access control mechanisms, they prevent unauthorized entry and ensure a safe environment for students, faculty and visitors. Further, they ensure staff background checks and conduct regular staff training for students’ safety.

2. Infrastructure Maintenance and Upkeep

From classrooms and laboratories to sports arenas and administrative buildings, a facility management company ensures that all these facilities are well-maintained and in excellent condition. Regular inspections, repairs and maintenance work are conducted promptly to prevent any disruptions to academic activities. A robust facilities management company offers much more in terms of services that are essential in creating a conducive learning environment. These services comprise of providing access to pure drinking water, keeping the washrooms clean, ensuring good air quality through ventilation, keeping the right temperature in classrooms etc.

3. Sustainability Initiatives

In today’s environmentally conscious world, energy efficiency is not just a choice but a necessity. Facility Managers implement energy-efficient practices to reduce the school’s carbon footprint and operating costs. This includes waste management, recycling programs, water conservation etc. By promoting sustainability, they instill important values in the minds of students, fostering environmentally conscious citizens of the future.

4. Space Optimization

Effective space management is crucial to accommodate the increasing student population and evolving academic needs. Facility Managers help in the optimization of available space by reorganizing classrooms, laboratories and the administrative area. They also assist in planning and executing renovation projects to create modern spaces that foster a conducive learning environment.

5. Technological Advancements

In this digital era, educational institutions rely heavily on technology to enhance the learning experience. A facility management company supports the integration of technology by providing necessary infrastructure for IT systems, audio-visual equipment and Wifi connectivity across the campus.

6. Event Management

From seminars and sports events to annual functions and graduation ceremonies, educational institutions host various events throughout the year. A facility management company collaborates with school administration in organizing and managing these events to ensure that the necessary arrangements such as seating, audio-visual equipment and stage setups are handled professionally.

Conclusion

The role of facility management companies in schools and universities can’t be overstated. They act as silent pillars that support the entire educational ecosystem allowing them to focus on their core mission of imparting knowledge while leaving the complexities of maintaining a functional campus in capable hands. As we move towards an increasingly complex and competitive world, the role of facility management companies in supporting educational institutions will be indispensable, empowering students and faculty alike to excel in their pursuits.

The post The Indispensable Role of Facility Management Companies in Schools/Universities first appeared on Facility Management Company.

In today’s fast paced business world, companies are recognizing the importance of optimizing their office spaces to foster productivity, creativity and employee well-being. The key to successful office management lies in understanding the unique needs of each organization and tailoring the work environment to support its goals and values. Facility Management companies play a vital role in creating an employee-centric work environment by staying up-to-date with the latest office management trends that are revolutionizing office spaces and driving the success of modern businesses.

1. Flexible Workspaces

Gone are the days of traditional fixed desks for every employee. The concept of flexible workspaces is revolutionizing the way offices operate. These spaces include hot-desking, co-working areas and activity-based zones. By embracing flexible workspaces, offices promote agility, innovation and better co-ordination among the workforce. Facility Management Companies can assist offices in creating these dynamic workspaces, ensuring they are tailored to the specific needs of the organization, empowering their workforce to excel.

2. Biophilic Design

Bringing nature indoors is a growing trend in office design. Biophilic design incorporates natural elements such as plants and natural lighting into office spaces to reduce the stress level and promote a more healthier work environment for employees. Integrating biophilic elements into the workspace not only enhances aesthetics but also creates a calming and inspiring atmosphere for employees, leading to increased productivity and satisfaction.

3. Ergonomic Furniture

Investing in ergonomic furniture is crucial for supporting employees’ health and productivity. Ergonomically designed chairs, adjustable desks and standing workstations promote proper posture and reduce the risk of musculoskeletal issues. Providing a comfortable and supportive work environment to employees increases their productivity and reduces absenteeism. A facility management company implements the right ergonomic solutions tailored to office needs to increase productivity and well-being of employees.

4. Breakout Areas

Recognizing the importance of relaxation and social interaction during the work, breakout areas have become a prominent trend in modern office design. These areas are equipped with comfortable seating, recreational facilities and even kitchen facilities offering a much-needed respite to the employees from their traditional workspace, allowing them to interact and foster collaboration with the colleagues.

5. Technological Advancements

Embracing technological advancements is crucial for maintaining a modern and efficient office space. Cloud-based collaboration tools, video conferencing facilities and mobile apps enable seamless communication and remote work capabilities. Smart Building Automation Systemoptimizes energy consumption and enhances operational efficiency. By integrating the latest technological solutions, a facility management company ensures that offices stay at the forefront of innovation, streamlining operations and boosting productivity.

Conclusion

Creating a productive and employee-centric work environment is essential for the success of any organization. In an era where employee well-being and productivity are paramount, facility management companies have a crucial role to play. From fostering collaboration and agility to connecting with nature and streamlining efficiency, these latest office management trends shape the future of modern office spaces. By embracing these trends, facility management companies can help businesses optimize their workplaces to enhance productivity, creativity and employee well-being to foster a positive work culture, attract top talentand drive sustainable growth in the ever-evolving business landscape.

The post The Ultimate Office Management Trends; Enhancing Productivity and Employee Well-Being first appeared on Facility Management Company.

The COVID-19 pandemic presented many challenges for facility management companies, as these FM companies were trying to keep the things moving and not get stuck with pandemic. With the need to maintain safe and functional buildings while also keeping costs low, Enviro made the best use of IoT technology to help address the challenges of covid outbreak. By leveraging IoT technology, we were able to optimize facility operations and maintain safe and functional buildings for the clients. Enviro used IoT-enabled tools in a variety of ways during the COVID-19 pandemic to help ensure the safety and security of clients’ premises while keeping the costs low. Let’s explore how –

1. Remote Monitoring

Enviro used IoT during the pandemic by implementing Remote Monitoring systems. IoT sensors were used to monitor a wide range of facility parameters including temperature, air quality and energy consumption. By collecting real-time data on these metrics, Facility Managers were able to identify new opportunities to optimize facility operations and reduce costs. Heating and cooling systems in the facilities were adjusted to reduce energy usage during periods of low occupancy which helped in reducing energy costs.

2. Air Quality Monitoring

Facility Managers took appropriate measures to improve indoor air quality in the facilities. IoT-enabled air quality sensors were used to know the filter change time and identify more dense areas, allowing Facility Managers to address the issue and improve air flow ensuring the safety of facility occupants.

3. Predictive Maintenance

We implemented predictive maintenance systems to monitor equipment health in real-time. IoT sensors were used to detect patterns in performance that could result in future failures or breakdowns. It helped to identify potential issues before they became major problems and we scheduled maintenance and repairs at the optimal time which resulted into reduced downtime and lesser costs.

4. Occupancy Tracking

During the Covid outbreak, offices had to limit occupancy to comply with social distancing guidelines. We used IoT sensors to track the number of people present in a building, room or area in real-time. It helped facility managers to enforce social distancing protocols, prevent overcrowding and maintain a safe and functional facility.

5. Safety and Security Systems

We leveraged IoT-enabled safety and security systems to help keep the facilities safe and secure during the COVID-19 pandemic. IoT-enabled access control systems were used for contactless entry to buildings, reducing the risk of viral transmission through shared surfaces such as door handles and keypads. Instead of asking the visitors/domestic helps to make entry in the registers, we used facial recognition cameras to grant permission to them to enter the premises. It eliminated the paper work and also reduced the need for on-site security personnel.

6. Temperature Screening

We used IoT enabled thermal cameras to detect body temperature of everyone entering the facilities. It helped Facility Managers in identifying the potential cases due to heightened body temperature and take appropriate measures to prevent the spread of virus, such as denying entry to the building or referring the individual for medical evaluation.

Conclusion

In the face of unprecedented challenges posed by the pandemic, Enviro effectively used IoT to cut costs and boost the operational efficiency. IoT made it feasible to gather data in real-time on a series of parameters, spot potential problems and take the necessary actions to stop the spread of virus and keep the facilities secure. It also helped in maintaining optimum performance, reducing operating and maintenance expenses, lowering energy costs and improve user wellbeing.

The post How Enviro Used IoT During Covid-19 to Keep Facilities Management Running Costs Low first appeared on Facility Management Company.

As the world is becoming more digitized and automated, The Facility Management Industry has adapted to changes in technology to stay ahead of the curve. People are having access to more technology than ever. From Solutions that make jobs fulfilling to Innovations that improve personal life, people have come to rely on technology for an enhanced standard of living. Facility Teams are increasingly adopting below software solutions and implementing technologies to keep their fingers on the pulse in this rapidly changing industry –

1. Mobile Applications

The mobile application technology for Facility Management is not a new development but it has gained more importance in the recent era as it helps to digitize day-to-day facility management operations like maintenance, work orders, field services etc. and ensures better communication among the team members to fasten the facility management process. It helps Facility Management and maintenance teams with better insights, quick responses and real time updates on work orders. It also ensures –

• On the go access to personal information
• Service requests on-demand
• Company information on-demand
• Less manual work on time consuming phone calls
• Increased productivity – at the fingertips

2. Bespoke Solutions

A) IOT and Cloud-Based Technologies
IOT and Cloud-Based technologies have become more prominent these days. Facility Management Companies can leverage IOT tools and technologies to –

• Automate operations
• Improve building energy efficiency
• Support better maintenance practices

Cloud -based applications also fasten the communication, collaboration and decision making. For instance, if an asset malfunctions, submitting a request for service using a cloud application would immediately send a notification to the concerned person so that the issue can be addressed.

B) E-more
E-more is a technology-efficient and structured remote building monitoring software which helps Facility Managers to track the power consumption, power availability, breakdown of equipment, status of manpower, revenue generation etc.

3. SaaS Enabled Tools

A) Visitor Management System
Earlier, Visitor Management System was used to track and manage the flow of visitors in and out of buildings and primarily focused on improving security and compliance. With the development of technology, Visitor Management Software has included features like real time tracking, integration with access control systems etc. This Scalable Visitor Management System has helped Facility Managers to manage the flow of visitors and improve security, efficiency and compliance.

B) Society Billing Software
This is a new advancement in facility management which has made the society billing and payment process simpler and error free. All the society related bills can be accessed and paid through one single software.

4. Complaint Management System

Facility Management Companies are having 24*7 Complaint Management System which simplifies the complaint handling process and helps to manage customer complaints in an effective way. At Enviro, residents can raise their concerns directly to this number – 0806 9191 910 and the Client Service Cell ensures to resolve the same at the earliest. Having 24*7 complaint management system benefits the organization in the following ways –

• It creates a client focused culture
• Reduces operational costs
• Enhances customer satisfaction

5. Predictive Maintenance

In order to maximize the equipment uptime and optimization rates, facilities have switched from Reactive Maintenance to a newer and more data-driven style of maintenance – predictive maintenance. It helps to

• Reduce Downtime
• Increase Productivity
• Reduce maintenance costs
• Increase the lifespan of assets

6. Remote Monitoring

Remote Monitoring has become one of the biggest drivers in Facility Management. From a single location, using cameras, wireless sensors and other technologies, various systems such as water consumption, building security, air quality, temperature etc. can be monitored. It helps Facility Managers to understand how the space is being used and ensures fuller utilization of assets and space.

Conclusion

Facilities Management is continuously evolving and adapting to changes to streamline the operations. These technological advancements have helped Facility Managers to gain better insights, improve communication, fasten response time with real time updates. With the changing face of facility management, it’s important for the organizations to stay up to date with these latest technologies and software to achieve goals and remain competitive.

The post The Changing Face of Facility Management first appeared on Facility Management Company.

As organizations are focused on the ways to reduce operations cost, Energy usage is a big constituent in this. For energy optimization and reduction, clients are relying more on Facility Management companies to offer input and leadership on how to increase energy efficiency. Facility Manager plays a major role to actively manage energy consumption by reducing the carbon footprint of the organizations and the energy bill. They are primarily focusing on the operations and maintenance aspects of facility energy management and its correlation with energy sustainability.

Facility Management for Energy Efficiency

There are various ways an organization can reduce its carbon footprint and one of the most effective ways for doing so is via an Energy audit and Energy consumption mapping across assets. Facility Management steps in to ensure that building and its operations are running efficiently. Measuring and reducing energy usage can lead to enormous cost savings and reduce the impact of energy price hikes. Implementing technologies such as energy-efficient lighting and HVAC equipment has helped facility managers to reduce energy consumption and costs incurred. Facility Managers can implement the following strategies to increase the energy efficiency of their buildings:

1. Lighting

The more energy an organization uses, the more money it spends on electricity. LED lights, motion sensors and smart heating systems can make a huge difference ensuring that the business uses the energy only when it is actually required. Facility Managers can integrate energy conserving technologies such as occupancy sensors which is one of the ways to reduce the cost of lighting as they turn lighting on automatically when they determine movement and off when the area is vacated. Parking lot poll lights can be equipped with photocells or motion sensors. Replacing incandescent bulbs with LED lighting can reduce energy consumption by 75%.

2. HVAC

Facility Managers can reduce energy waste by effectively controlling the HVAC. Heating, cooling and lighting based on occupancy rather than the time of the day can drastically reduce energy waste and reliance on manual intervention. Inefficient HVAC and lighting wastes significant amount of money and energy so installing responsive systems can prove beneficial for the organization.

3. Renewable Energy

Facility Managers seek towards ensuring that buildings have a greatly reduced or even neutral impact on the environment and hence they are moving towards using more renewable sources of energy. By upgrading the facility lights to LED and by installing solar panels, facility managers can offset the increase in facility costs. Solar power is a natural progression to increase the energy efficiency and decrease environmental footprint.

4. Proactive Maintenance

Usually, organizations fix problems when they occur within the facility. A dedicated Facility Management program can help them prevent such issues in the first place. Consistent preventive maintenance of HVAC units, air purifiers etc. can assist in identifying energy leakages. Regular checks can provide insight into when the repair or replacement is needed in order to keep them functioning efficiently.

Conclusion

Indian has been one of the earliest adopters of green energy. Energy efficiency is overwhelming the main focus area for facility managers now-a-days. Improving the sustainability and energy efficiency of the business is a guaranteed route towards success. A facility management team can help the organization ensure a connected, automated, straightforward maintenance and management of the facility. With the help of these green initiatives, organizations can reduce cost, carbon emissions and move towards sustainable, green and energy efficient future.

The post Energy Efficient Facility Management – A Path to Prosperity first appeared on Facility Management Company.

From the modern startup culture to becoming the epicentre of all the major developmental activities, Lucknow has undergone several transformations and hence Facility Management has been evolved as a rapidly developing sector. With growing lifestyle, investment and institutional development, the need for facility managementincreases. The significance of facility management is well recognized to properly manage people and processes within a building environment with a goal to maximize productivity and ensure smooth running of operations. Many facility management companies in Lucknow now offer a comprehensive range of services to residential and commercial clients.

The role of facility management companies in Lucknow is emerging from just being a service provider, to promoting a culture anchored by safe work practices, quality, technologies and analytics. Facility Management contributes to the organisation’s bottom line through its responsibility for maintaining the valuable assests such as property, buildings, inventory, equipment that houses personnel and other elements of the operation.

Effective and fast-paced facilities management is essential in Lucknow for the all round performance of the organizations irrespective of its size and scope. There are many facility management companies in Lucknow, but not all of them offer the same level of service. Choosing a company with the experience and expertise to meet specific needs of organization is essential. The best facility management companies tailor their services to meet each client’s unique requirements ensuring efficient and better business operations that are not often interrupted by a diverse range of technical and functional difficulties.

Adding to the unique grandeur of the city, facility management in Lucknow is rising with the constant erection of various major residential and commercial complexes and focusing on the integration of their facilities.

Rapid Development

As said earlier, Lucknow being the state’s capital has become the epicentre of IT companies and industries and it is also considered as one of the fast track smart cities under urban development.

It is supposed to witness additional developments in the upcoming days. Since Lucknow is undergoing most of the developmental projects in the whole of UP. Such developments provide more momentum to facility management companies in Lucknow to handle these busniesses and industries.

Education Hub

Lucknow is the epitome of educational institutions. It is home to several prestigious schools, colleges and universities. With the upgradation of existing schools in various sectors to cope up with the changes around, various new schools and educational institutions are emerging and hereby there is a need of good facility management company to progressively run these institutions.

Conclusion

Facility Management is the need of hour to run the operations smoothly. FM industry is growing rapidly and the roles of facility managers are broadening to encompass more responsibilities and skill sets. Driven by an increased focus on the user experience and business outcome, the role of Facility Management in Lucknow is becoming more strategic. Budgets and teams are becoming more impactful as the built environment becomes more integral to ways modern society conducts business. Therefore, a good facility management is important because it ensures smooth and safe running of operations.

The post Facility Management in Lucknow first appeared on Facility Management Company.

Digital transformation is projected to boost up by the end of 2023 with more than 53% spending of all Information and Communications Technology (ICT) investment as predicted by IDC. The preceding year i.e. 2019 alone recorded a spent of $1.25 trillion by global organisations. It embarked on enormous competitive advantages and efficiencies for Facility Management Companies.

The intervention of technology via apps and other end-to-end digital services has smoothened every function of Facility Management. Elaborately, processes are now simpler and more accurate with better efficacy, contrary to being costly, paper-based with high labour intensity.

Informed Facility Management companies have already started to turn field data into strategic intelligence to generate better business outcomes. They gained immediate real-time visibility across locations by deploying intelligent tools on manual workflows which were digitizing outdated and connecting granular data from the field with service validation platforms.

Here are five digitally enabled services and tools with the potential of end-to-end automation and reinventing Facility Management across global organisations.

• App-enabled Surveys

Third-party vendors can take up mobile app-enabled site audits like QA inspections, shift end reports, compliance, etc. Audits can be standardised by SLA criteria and building type to save labour hours. It acts as quality assurance and accountability of the vendors. These apps highlight areas which need more attention which helps to drive a corrective plan which may include trainings. Moreover, these reports can be used for self-assessment to ensure client satisfaction.

• Real-time Monitoring Tools

The promptness of issue detection and resolution aids FMs in preventing escalations. Mobile auditing apps facilitate standardisation in terms of quality and performance. This ensures quality assessment across millions of square feet of real estate. Prompt communication of building issues enables quick resolution. The issues may vary from thermostat malfunctioning to a cracked windowpane i.e. including the biggest and the smallest problems. These monitoring tools act as the eyes and ears of FMs for raising tickets and enhancing safety and efficiency real quick.

• Image Management

Reporting through images has gained immense importance via apps that enable to capture and communicate with pictures which are geo-stamped and contain the exact time of a specific day. For vendors, it helps in verification of a task or service that has been performed with its magnitude. The amount of on-site visibility such tools provides is salient when linked to analytics platforms. Apps also enable segmentation through their searchable and filterable features to speed up the entire process while eliminating subjectivity.

• Validation Apps

Score carding, calibrating and aggregating vendor performance is crucial in FM. Though self-reported scores may differ from the vendor as performance metrics and methods of assessments differ. To optimise a business, FM expectations need to stack up against actual performance across geographies. Here, vendor validation comes into play to refrain from guesswork and drive actual numbers. Score carding and benchmarking the service providers not only establishes accountability but also mitigates the risk of business operations. It ensures optimally maintained workplaces in terms of safety, hygiene, functions, compliance and enriched human experience, ultimately.

• Intelligent Analytics

Advanced business dashboards identify and illustrate trends, micro as well as macro across geographies. Building and operational data are collated into centralised platforms for the purpose of gaining insights and driving corrective plans. They help in identifying top-performing and underperforming segments and potentially pinpoint risks. These dashboards bear critical importance for better management of facilities and vendor service for asset-specific management. An ideal integrated platform captures granular data, facilitates real-time implementation through streamlined reporting with low or no-code innovation.

Facility Management is on a constant quest to improve the overall human experience through consistent field execution and becoming more proactive for maintaining properties. The job of getting everyone on the same page through a shared view of distinct portfolios is now providing brighter visibility for making informed decisions. Faster resolution of issues is a product of transparent flow of communication which reduces risk exposure, creates overall efficiency and improves profitability of the business in the long run.

The post Tech Tools for Facility Management first appeared on Facility Management Company.

Facility management today appears to be completely different compared to what it was several years ago. As workplaces continue to shift and as employers continue providing an agile work environment for their workers, the role of facility management in the modern workplace has continued to become enhanced.

Today, the emphasis has been placed on managing customer and employee experiences as much as the facilities themselves. Traditionally involved in providing services such as housekeeping to a wide range of workplaces whether malls, office buildings or hospitals, facility management companies now offer a whole host of value-added services aimed at improving service delivery, productivity levels, collaboration, as well as the sense of community at the workplace.

Facility management services and the providers that offer the service are constantly growing, innovating and transforming to make sure that they remain competitive in an ever-changing business environment. To help you keep up with imminent changes in the industry, here are new working procedures that have been introduced by facility management in 2019:

Data analytics

Data analytics will continue to be vital for business efficiency, sustainability, and energy savings. Data is useful as it helps businesses measure the whatthe main drivers of performance are and the links that exist between facilities and the people that visit or work in these facilities. Data can be used by an organization to streamline their operations so that compliance to obligations such as workplace safety and energy conservation is observed.

Artificial intelligence will shape workplaces

With artificial intelligence permeating almost all sectors of daily living, facility managers can leverage AI to improve the services offered. Facility management services can utilize AI to provide their customers with sustainable solutions so that high expenditure and heavy maintenance can be regulated with ease.

Outsourcing

While facility management services are something that most business owners always opt to outsource, the reason for outsourcing these services will change drastically in 2019. Rather than outsource facility management for purposes of reducing expenses, businesses will instead choose this route in order to give facility management teams the change to concentrate on more strategic initiatives that will be focused on enhancing the user experience, as well as customer and employee satisfaction.

Emphasis on employee health and wellbeing

More and more organizations are adopting health and wellness programs at their workplaces. As such, facility managers now realize the value of creating a stable and comfortable work environment that focuses on not just increased efficiency and output, but also on employee satisfaction and health.

The post New working procedures that are introduced by facility management in 2019 first appeared on Facility Management Company.