Ensuring exceptional living standards and resident contentment stands as a paramount goal in managing any residential society. An efficient complaint management system plays a pivotal role in ensuring resident satisfaction and nurturing a harmonious living environment. However, efficiently handling complaints in such a setting poses inherent challenges. Here are some key strategies and best practices that the facility management company can embrace to streamline complaint management in residential societies.

1. Centralized System for Complaints

Centralized platforms for issue reporting, tracking and resolution streamline the Complaint Management process. It provides residents with easy access to log complaints, preferably through a dedicated complaint number, mobile app or website, ensuring transparency and accountability.

2. Categorization and Prioritization

Efficiently categorizing and prioritizing complaints is essential for prompt resolution. Classifying complaints based on urgency and nature ensures that critical issues are addressed promptly while also maintaining a systematic approach for non-critical concerns.

3. Clear Communication Channels

Establishing open and clear communication channels between the residents and the facility management team is crucial. Informing residents about the status of their complaints, TAT for resolution and regular follow-ups fosters trust. Providing regular updates to residents through Call, Email or SMS keep residents informed about the status of their complaint. Additionally, seek feedback from residents through surveys, feedback forms etc. to identify areas for improvement.

4. Training Sessions

Equipping staff with proper training and tools helps in handling the complaints efficiently. Training programs should focus on problem-solving, empathy, effective communication and customer service skills. A well-trained team contributes significantly to a smoother complaint resolution process.

5. Proactive Maintenance and Preventive Measures

Implement proactive maintenance strategies to prevent recurring issues. Regular checks and maintenance schedules ensure that potential issues are identified and rectified, before they escalate, leading to fewer complaints from the residents.

6. Encourage Resident Participation

Fostering a positive community environment where residents feel heard and valued is crucial. Encourage open dialogue, conduct general body meetings for residents where they can raise their concerns, provide feedback and collaborate with the society management team for better and prompt resolutions.

7. Continuous Process Improvement

Regularly review and analyze the complaint management process to identify bottlenecks or inefficiencies. Analyze data regarding types of complaints, timeline for issue redressal and resident feedback to identify patterns and areas for improvement.

8. Technology Integration

Automation tools can escalate unresolved complaints ensuring timely resolution. These tools enable residents to easily lodge complaints attaching images or details for clarity. Automation features can assign tickets to relevant personnel ensuring prompt resolution. This integration fosters efficient communication, accountability and swift issue resolution, enhancing resident satisfaction.

Conclusion

Managing complaints in residential societies isn’t just about resolving issues—it’s also about nurturing a sense of belonging and well-being among residents. By embracing these practices, a facility management team can create an environment where residents feel valued, heard and supported. This will not only enhance the quality of living but also build trust among residents, laying the groundwork for a resilient and vibrant residential society.

The post Best Practices to Streamline Complaint Management in Residential Societies first appeared on Facility Management Company.

Living in a housing society isn’t always a cakewalk. Well, it does have its perks and also hasits own share of woes and travesties, as does everything else in life. Everyday, facility managers encounter a myriad of challenges from residents that demand swift resolution, unique and agreeable to one or many. For every challenge, there is a fail-safe solution, provided some foresight and proactiveness is applied. Here’s a list of the top 10 common facility management issues faced by residential societies and the practical solutions to overcome them:

1. Maintenance of Common Areas

One of the most prevalent issues in a Residential Society is the timely maintenance of common areas such as Club, Gym, Swimming Pool, Park, Kids Play Area etc. These areas often face wear and tear. Implementing a comprehensive maintenance schedule with regular inspections and timely repairs ensures these areas remain functional and appealing for residents and visitors.

2. Security Concerns

Upholding the highest safety standards for the residents and their property is of paramount importance. Implementing security systems like the Visitor Management System, conducting regular training for security guards and routine audits bolsters the security infrastructure of the residential society.

3. Waste Management

Residential Societies often grapple with waste management challenges due to improper segregation and inefficient disposal methods. Implementing comprehensive waste segregation programs, educating residents/maids/house-helps about proper waste disposal techniques and settingup a waste collection schedule can play a vital role in ensuring clean and green surroundings for the residents.

4. Parking Woes

Limited parking space and unauthorized parking often lead to disputes among residents. These issues can be addressed by enforcing stringent parking policies, assigning designated parking permits to residents and allocating specified area for visitor parking. These measures not only regulate parking but also reduce friction among residents, RWA and facility management company.

5. Water Management

Water scarcity, leakage and wastage pose significant challenges in residential societies. These issues can be tackled by conducting regular checks for leakages and educating residents about responsible water usage. Additionally, the installation of rainwater harvesting systems can supplement the water supply, promoting sustainability within the society.

6. Misuse of amenities

Misuse or negligence of shared amenities like club, swimming pool or common rooms can cause damage and strain resources. Employing skilled staff, implementing a clear set of rules, regular monitoring and upkeep, providing access only to authorized individuals and soliciting residents’ feedback for improvement of these facilities can help maintain these amenities efficiently.

7. Lack of Communication

Lack of communication often plagues residential societies, leading to unresolved concerns and disputes among the residents and facility managers. Establishing a transparent communication channel, publishing newsletters and conducting general body meeting for the residents enables open and clear communication. An efficient Complaint Management System with a dedicated client service team and a complaint number can promptly address residents’ issues, fostering trust and ensuring the timely resolution of societal concerns.

8. Emergency Preparedness

Unforeseen situations like fire outbreaks in the society or natural disasters demand preparedness. Conducting regular emergency drills such as Mock Fire Drill, installing effective emergency response systems like Fire Extinguishers/Smoke Alarms, determining the emergency exit and educating residents about emergency protocols ensuresthe safety of the residents.

9. Resident Involvement

Non-involvement of residents can disrupt societal harmony. Establishing clear communication channels, organizing events, celebrating festivals and enabling residents to contribute ideas can collectively shape a harmonious society.

10. Energy Efficiency

Many residential societies face challenges related to high energy consumption, leading to increased costs and environmental impact. Implementing energy-efficient solutions like LED lighting, optimizing HVAC systems, promoting awareness among residents about energy-saving practicesand considering renewable energy sources can significantly reduce energy usage and expenses while promoting sustainability within the society.

Conclusion

Residential societies form the backbone of communal living, offering an array of amenities and shared spaces. They often face multifaceted challenges and overcoming these challenges demand expertise and strategic planning. By proactively addressing the issues, residential societies can thrive, ensuring a conducive and pleasant living experience for all. With Enviro’s holistic approach to facility management, residential societies can transcend these hurdles and foster a thriving, sustainable and inclusive community living environment.

The post Top 10 Common Facility Management Issues in Residential Societies and How to Solve Them first appeared on Facility Management Company.

Organizations have finally come to accept that their employees are their most important asset. When employees feel comfortable, safe and valued at their workplace, they are more likely to be engaged and motivated, resulting in higher productivity and organizational success. In today’s fast-paced commercial world, organizations are continuously striving to attract and retain top talent to optimize their operations and boost productivity to gain a competitive edge.

The human workforce can perform efficiently only if the facilities and physical assets of the organization are in good working order. While many factors go into creating a productive workplace, facilities management is frequently disregarded yet is very important. The effective management of facilities plays a pivotal role in creating a conducive work environment, enhancing employee satisfaction and productivity. Let’s deep dive into how better facility management can result in increased productivity among the employees.

Better Facility Management, Better Employee Productivity

Facilities Management spans across a broader range including housekeeping, technical, security, building management etc. and it is essential for the growth and success of any business. Efficient facility management can be a key factor in improving the productivity of employees. Having better facilities with state-of-the-art modern technology, on-site services, ergonomic furniture, preventive maintenance, 24*7 Complaint Management System help employees stay focused towards their work instead of getting sidetracked by broken down or faulty machinery.

Productivity Considerations

From broken computers to faulty lighting systems, there are numerous facility-related issues that halt productivity for a number of employees in the office. Facility Management is considered a savior of productivity in modern workplaces. These issues not only affect the employees who are directly facing them but also impact their colleagues, subordinates and supervisors. Even minor problems that remain unresolved due to administrative delays can cause disruptions and chaos at the workplace. A Facility Management Company addresses these issues promptly and gets productivity back on track.

Streamline Operations with Smart System Integration

A Facility Management company streamlines business operations by implementing smart technology and automation for simple tasks such as booking meeting rooms, equipment maintenance and security management. The installation of smart sensors in conference rooms and other office spaces that automatically adjust employee preferences is a feasible option with a good facility management system in place. This ensures a comfortable work environment for the employees ensuring that they perform at their best while carrying out day-to-day tasks.

Create Sustainable Workplaces

In today’s environmentally conscious world, sustainability is a key concern for many organizations. Sustainable facilities management not only reduces an organization’s carbon footprint but also leads to cost savings over the time by implementing energy-efficient solutions and waste reduction programs. An environmentally conscious company attracts more employees and stakeholders, contributing to increased profitability. This positive image motivates the employees, thereby increasing productivity.

Conclusion

Facility Management is a cornerstone of modern business operations. It is vital for workplace productivity as it is a simple yet efficient way to manage and track all the critical information about how the business is run and maintained. The ever-changing work environment has made it essential for modern businesses to be equipped with an array of smart services. Organizations that invest in effective facility management are better poised to unlock the full potential of their workforce, leading to increased profitability and overall operational success.

The post The Importance of Facility Management in Increasing Productivity first appeared on Facility Management Company.

Busy schedules, long working hours and unhealthy lifestyle are affecting physical, mental and spiritual well-being. It is an indication that we need to practice something that revitalizes our lives. One such holistic activity is yoga. Recognizing the numerous benefits of yoga, Enviro organized various yoga events at its residential properties to emphasize the transformative power of yoga and encourage a culture of well-being. We strongly believe that providing residents with the opportunities to engage in wellness activities not only enhances their quality of life but also strengthens their sense of community, promoting a harmonious living environment.

We arranged specific yoga sessions for residents as a part of our commitment to fostering a holistic living environment in the societies. Residents, including both children and senior citizens actively participated in the sessions. Certified yoga instructors guided the participants through a series of asanas and pranayama. These events took place in serene and spacious areas within the society premises, creating a perfect ambiance for relaxation. The day was marked by a group meditation session, where residents came together to cultivate a sense of calmness and inner peace.

By hosting a series of events on International Yoga Day, we emphasized the significance of incorporating yoga as a part of our daily routine as we understand that practicing yoga regularly can help manage stress, improve strength and promote mental health. It also offers chances for personal growth by realizing the inner self and rejuvenates the mind and body.

Residents were pleased with Enviro’s efforts in organizing these yoga sessions and participated with great enthusiasm. Many of them shared how practicing yoga has positively impacted their lives, helping them manage stress and improve their physical and mental health. These events also provided an opportunity for residents to learn about the rich traditions and philosophies associated with yoga, deepening their understanding of this ancient practice. They also served as a reminder that health and wellness are not just individual pursuits but are also influenced by the environment in which we live.

At Enviro, we always try to go beyond the traditional concept of facility management as we firmly believe that providing residents with opportunities for self-care and well-being contributes to their overall satisfaction and happiness and this proactive approach sets us apart as a facility management company that prioritizes the holistic needs of its residents.

Conclusion: – As we navigate the challenges of modern life, it is essential to prioritize our physical and mental well-being. Our initiative to promote health and wellness on International Yoga Day aligns with our core values and exemplifies our commitment to creating a healthy and harmonious environment as a Facility Management Company. The event’s success can be marked by the enthusiastic participation of residents as they took some time from their hectic schedules and came forward to indulge in yoga sessions. Ultimately, by fostering a culture of well-being, facility management companies can contribute to the overall happiness and satisfaction of their residents. As it is rightly said, “A healthy community leads to a happy community.”

The post Rejuvenating Mind and Body on International Yoga Day first appeared on Facility Management Company.

Buying your first home is a significant decisionand it can also be a daunting task. With so many factors to consider, it’s essential to have a comprehensive checklist to guide you through the process.

So here we have designed to guide you through this intricate process. It provides a comprehensive list of crucial factors to consider when selecting your first home. From facade painting to infrastructure, this checklist ensures you leave no stone unturned, helping you make a choice that caters to your needs and ensures a comfortable, safe and convenient living environment.

So, let’s delve into these essential factors to help you navigate your home-buying journey with confidence and ease:

1. Facade Painting: The exterior of a building is the first thing you notice. A well-maintained facade with quality painting enhances the aesthetic appeal and protects the building from weather damage. Look for societies that prioritize facade painting as apart of their maintenance routine. A fresh and vibrant facade can significantly increase the value of your property and create a positive first impression on visitors.

2. STP Handling: Sewage Treatment Plant (STP) handling is crucial for maintaining a clean and healthy living environment. Ensure the society has an efficient and capacity management STP system in place, which is regularly serviced and maintained. A well-managed STP system reduces dependence on water for horticulture needs, contributing to sustainable living, making your society a responsible part of the community.

3. Lift Operations: A well-functioning lift is a necessity, especially in high-rise buildings. Check the lift’s technical aspects, including its capacity, maintenance schedule and safety features. OEM of the Lift should have a maintenance contract with the builder/RWA. This ensures easy mobility for all residents, especially the elderly and differently-abled, adding to the society’s inclusivity.

4. Plumbing Lines: Proper plumbing is essential to prevent water leakage and damage. Inspect the plumbing lines and ensure they are in good condition and well-maintained. Efficient plumbing systems contribute to water conservation, reducing your utility bills and promoting environmentally friendly practices.

5. HT/LT: High Tension/Low Tension (HT/LT) power systems are crucial for the smooth functioning of electrical appliances. Ensure the society has a reliable HT/LT system in place. A robust HT/LT system ensures uninterrupted power supply, enhancing the comfort and convenience of your home. It’s good to know, if the feeder is far or close by.

6. Horticulture: A well-maintained garden enhances the beauty of the society and provides a serene environment. Check if the society has a dedicated horticulture team to maintain the green spaces. Beautifully landscaped gardens can significantly improve the quality of life, providing relaxation and recreation spaces.

7. Proximity to Tuck Shops: Easy access to tuck shops for daily essentials is a significant convenience. Look for societies that have tuck shops within or near the premises. This not only saves time and energy but also fosters a sense of community among residents.

8. Easy Accessibility to Hospitals/Police Stations: In case of emergencies, proximity to hospitals and police stations is crucial. Check the location of these facilities relative to the society. Easy access to these essential services can provide peace of mind and ensure the safety and security of your family.

9. ATM: Having an ATM within the society premises or nearby is a significant convenience. It ensures easy access to cash whenever needed. This feature can be particularly beneficial in emergencies, saving your valuable time and effort.

10. Infrastructure and Road Health: Good infrastructure, including well-maintained roads, is a sign of a well-managed society. Also, check the society’s system for handling waterlogging to prevent inconvenience during the rainy season.

While these tips will guide you in choosing the right society, the role of a robust Facility Management Company cannot be overstated. They ensure the smooth functioning of all amenities, maintain the society’s infrastructure and handle any issues that arise. A professional Facility Management Company with sound technical, housekeeping, lift and other experts can be the backbone of a well-managed society, ensuring a comfortable and hassle-free living experience for all the residents.

Conclusion

This is an exciting time in your life and it’s important to approach the process with confidence and knowledge. That’s why we’ve put together this checklist of 10 essential tips for first-time home buyers like you. By following these tips, you can ensure that you make an informed decision when it comes to choosing the right society for your new home.

So, take a deep breath and get ready to embark on this incredible journey of finding your dream home. Remember, a robust Facility Management Company plays a crucial role in maintaining society’s standards, making it an essential factor in your decision-making process.

The post 10 Essential Tips for First-Time Home Buyers; Your Ultimate Society Choosing Checklist first appeared on Facility Management Company.

In today’s fast paced business world, companies are recognizing the importance of optimizing their office spaces to foster productivity, creativity and employee well-being. The key to successful office management lies in understanding the unique needs of each organization and tailoring the work environment to support its goals and values. Facility Management companies play a vital role in creating an employee-centric work environment by staying up-to-date with the latest office management trends that are revolutionizing office spaces and driving the success of modern businesses.

1. Flexible Workspaces

Gone are the days of traditional fixed desks for every employee. The concept of flexible workspaces is revolutionizing the way offices operate. These spaces include hot-desking, co-working areas and activity-based zones. By embracing flexible workspaces, offices promote agility, innovation and better co-ordination among the workforce. Facility Management Companies can assist offices in creating these dynamic workspaces, ensuring they are tailored to the specific needs of the organization, empowering their workforce to excel.

2. Biophilic Design

Bringing nature indoors is a growing trend in office design. Biophilic design incorporates natural elements such as plants and natural lighting into office spaces to reduce the stress level and promote a more healthier work environment for employees. Integrating biophilic elements into the workspace not only enhances aesthetics but also creates a calming and inspiring atmosphere for employees, leading to increased productivity and satisfaction.

3. Ergonomic Furniture

Investing in ergonomic furniture is crucial for supporting employees’ health and productivity. Ergonomically designed chairs, adjustable desks and standing workstations promote proper posture and reduce the risk of musculoskeletal issues. Providing a comfortable and supportive work environment to employees increases their productivity and reduces absenteeism. A facility management company implements the right ergonomic solutions tailored to office needs to increase productivity and well-being of employees.

4. Breakout Areas

Recognizing the importance of relaxation and social interaction during the work, breakout areas have become a prominent trend in modern office design. These areas are equipped with comfortable seating, recreational facilities and even kitchen facilities offering a much-needed respite to the employees from their traditional workspace, allowing them to interact and foster collaboration with the colleagues.

5. Technological Advancements

Embracing technological advancements is crucial for maintaining a modern and efficient office space. Cloud-based collaboration tools, video conferencing facilities and mobile apps enable seamless communication and remote work capabilities. Smart Building Automation Systemoptimizes energy consumption and enhances operational efficiency. By integrating the latest technological solutions, a facility management company ensures that offices stay at the forefront of innovation, streamlining operations and boosting productivity.

Conclusion

Creating a productive and employee-centric work environment is essential for the success of any organization. In an era where employee well-being and productivity are paramount, facility management companies have a crucial role to play. From fostering collaboration and agility to connecting with nature and streamlining efficiency, these latest office management trends shape the future of modern office spaces. By embracing these trends, facility management companies can help businesses optimize their workplaces to enhance productivity, creativity and employee well-being to foster a positive work culture, attract top talentand drive sustainable growth in the ever-evolving business landscape.

The post The Ultimate Office Management Trends; Enhancing Productivity and Employee Well-Being first appeared on Facility Management Company.

While Integrated Facilities Management (IFM) has transformed the role and practices of facilities management for countless companies yet misconceptions surrounding its implementation, value and usage still persist. Some companies believe that they can cut costs by managing facilities on their own but the repercussions of such decision could end up harming the business in many ways.

There are numerous misconceptions about facility management:

1. It’s more expensive

Verdict: False

Facility Management is not strictly a cost. It’s a benefit to the company, its people and the process. An integrated facility management program improves organizational capability to scale up/down efficiently. It reduces the operational burden by leveraging maintenance tasks in a timely and efficient manner.

A robust preventive maintenance plan not only maintains the assets but also helps in their optimum utilization. Deploying a facility management program saves time by increasing human involvement with tasks.

2. It’s a risk to job

Verdict: False

A facility management company should be seen as a partner and not as a threat. It makes the business more valuable by providing technology, specialized skill set, strategy and support teams. All these elements are needed for the smooth running of the business. A Facility Management is no exception in the rapidly changing world, considering the challenges in terms of changing technology, extensive training of staff and expert consultation, one can handle these changes but by teaming up with a facility management company, management can free up their time to think strategically and take better decisions.

3. Loss of visibility and control

Verdict: False

A business needs better tools and technology to get the most out of system’s built-in features. It helps to track and manage asset warranty and insurance information. These are much needed if business operates at different locations. A facility management company provides a managed platform and helps in gathering relevant information about facilities portfolio which helps in better visibility and central control.

4. Overshadow client brand

Verdict: False

One of the primary goals of a facility management company is to promote and support the client brand and to constantly deliver that goal, we require:

A technology platform shared by facility managers and technician

Consistent benchmarks for facility operations

A way to validate every work order completed at various locations

Easily accessible reports and KPIs

One can easily track and manage quality but it doesn’t sound realistic when there are thousands of work orders. With the right facility management services company, it is easy to validate every work order, record asset information and manage quality and performance at each location. Facility management company acts as a backstage operator that helps to actualize the smooth running of facilities.

5. Customers and employees at risk

Verdict: False

Working with a facility management company means bringing in third party technicians and hence the management may worry about –

What if technicians aren’t qualified to do the work?

What if technicians aren’t certified and insured?

A facility provider ensures to handle these concerns on their own, vetting and selecting providers who are qualified, insured with background check.

Conclusion

In today’s fast paced world, facility services play a vital role and smoothens the operation process. A good facility management program can resolve inefficiencies, identify saving opportunities and boost the bottom line.  It can be presented as a way to intelligently save money and create revenue in both the short and long term. Hence, it is wise to implement a facility management program for significant cost savings and improved safety performance. As the saying goes – the best time to start was yesterday; the second-best time is today.

The post Misconceptions About Facility Management first appeared on Facility Management Company.

Post pandemic, offices have become increasingly empty, more employees are working from home and collaboration is the norm of the day. This growing acceptance of hybrid workspaces has impacted all aspects of our professional/personal life but none more so than facility management. Workspaces are adapting many changes, some for the better and some to change the game altogether. It is still unclear whether these changes are here to stay or yet to change again but one thing facility managers are certain about is that this is the ‘new normal’.

An organization relies on its facilities to efficiently support its people and processes. As the role of the workspace changes, so does the offering of Facility Manager. A Facility Manager’s responsibilities are likely to shift from the delivery of services to the creation of in-office experiences. A modern facility management company is responsible for creating an attractive working environment that prioritizes the well-being of employees.

Role of Facility Managers in Creating Hybrid Workspace

It is important to remember that office is no longer the place where employees have to be, but the place where they want to be. In the office, the emphasis is on face-to-face meetings and team building, more day-to-day and focus based tasks can be done elsewhere. Facility Managers play a vital role in creating this type of hybrid workspace by coordinating the services and hospitality and ensuring that employees can easily meet each other, effectively work together and receive business contracts.

There are many areas in which Facility Managers can do more than just comply with traditional employee requests and it starts right from the design stage. A Facility Manager, by using his/her knowledge and experience in facility management can work with the designers to create an office content with an innovative facility dimension. By working closely with the managers, employees, customers and suppliers, a facility manager can set up the most effective and efficient hybrid workspace.

Facility Manager’s Strategy in Creating Hybrid Workspace

1. Dynamic Planning of Flexible Office Occupancy: – Facility Managers need to manage dynamic office occupancy planning to not only prevent employees from being unable to find available workplaces but also avoid inefficient use of the workspace itself.

2. Tools to Shape Hybrid Workspace: – Facility Managers should integrate tools that ensure office occupancy is evenly dispersed throughout the week. It includes booking desks and shifts at the office, live localization of colleagues and office heat maps.

3. Optimizing Office Through Data: – Data is a vital foundation to tackle the uncertainties of hybrid workspace.It helps to ensure efficient HVAC usage, sufficient hot desking capacity, employee productivity, wellbeing, health and safety. With access to insightful data, facility managers can anticipate changing employee needs to make data driven decisions. It also helps in identifying unnecessary expenses and discovering good practices to be applied throughout the organization.

4. Creating a Healthy and Sustainable office: – Improving the productivity and work-life quality of an organization is one of the core tasks of a facility manager. With a more health conscious and sustainable building, employees feel happier, more productive and are less likely to suffer from the sick building syndrome.

Conclusion As the workspace increasingly shifts towards the hybrid model, Facility Managers must continuously monitor and adapt strategies to meet the evolving trends. Irrespective of the flexibility and freedom, hybrid workspace can present different challenges for each client. However, a facility manager, with an agile approach can help in driving the hybrid workspace revolution and ensure it a sustainable, successful and long-term future.

The post Facility Managers and Hybrid Workspace first appeared on Facility Management Company.

A routinely audit can timely detect any possible malfunctions and also suggest recommendations that would help in maintenance. The audit gives a detailed assessment of the wear and tear that has occurred over time and due to other conditions, such as, weather, chemical spillage etc.

One of the major disasters that man has been fighting for the longest time is, fire. Often times, by the time one can smell the noxious gases and detect something wrong, it has already past the time where one can contain it.

A fire safety audit in a building needs to be in strict adherence with the National Building Code of India that lays emphasis on fire prevention, fire protection and life safety measures. It is an effective way to assess whether fire safety systems are in place and in compliance with the code. As part of the audit the various aspects of fire safety such as, fire and explosion prevention, protection and emergency management are systematically and critically assessed.

What does the Scope of the Audit Entail?

. The fire audit first looks into the adequacy and relevancy of the components, facilities and equipment present as on today’s dateat the premises, making a report of the expected performance.

. It also makes recommendations to be complied with for the existing rules, standards and regulations.

. The aspects covered in the fire safety audit are related to design, operation and maintenance and the review of inherent fire hazards in a building.

. In its ambit, it can also include an active system test to ensure the operation of all systems as per the design of the audit.

Main Focus Areas in a Fire Audit

. To identify all the significant probable fire hazards

. To identify the people most susceptible to the fire hazards

. Assess the current SOPs in place

. Make recommendations on the additional measures required

. Explore the possibility of having an emergency safety plan in place

. Assess the availability of fire fighting equipment such as hydrants, extinguishers etc.

. Impart training and drills on the instructions and code of conduct in case of an emergency

The role of Preventive Maintenance in Controlling Fire

. Saves you from a safety equipment malfunction

. Increased protection of the building and the equipment with regular testing, inspections and proper maintenance

. Adds to the accountability of your building management services provider

. Ensures that the facility management company is compliant with the fire safety code

. Keeps a count of the total number of equipment required to ensure the safety of all the occupants

. Keeps everyone in sync with the fire protection drill and the process thereof

. Keeps you aware of all the fire safety exits and escape point, in case of an emergency situation

Understanding the Important Steps of Inspection and Fire Prevention

. It is true to say that a fire can rarely be detected. However, what one can do is make sure that the fire safety standards are maintained in your building. For this one has to ensure that there are regular inspections and checks conducted that adhere to the legislative requirements.

. The inspection is carried out on the basis of a checklist that covers many areas such as the ownership, structural details, active and passive fire safety equipment in the building, SOPs and drills followed at present.

. Basis this checklist there are various recommendations made on the remedial actions that need to be taken by the user/ owner and the time by which these need to be completed.

. Fire Prevention purely relies on the upkeep and maintenance of fire safety equipment and safety measures such as securing safety exits and spreading awareness about their appropriate usage.

What are the Different Types of Fire Safety Equipment?

1. Fire Extinguishers – This is among the most common hand-held firefighting equipment available. The extinguishing agent inside the extinguisher is used to combat the flames. The substance used are:

–Dry powder

–Water

–CO2

–Foam

–Wet Chemical

2. Fire Hoses – This puts out a large fire, by letting out a large stream of water. It comes in a fire hose reel that extends up to 30 metres.

3. Fire Buckets – It maybe the simplest form of fire safety equipment but is still useful. The buckets are made of plastic or metal and contains water or soil to douse the fire.

4. Fire and Welding Blankets – Another way to put out a fire is by smothering it. Blankets ranging from a size of 1.2m x 1.2m to 1.8m x 1.75m can be used depending on the kind of dwelling it is being used for.

5. Flamezorb – This is a non-toxic, easy to clean powder that efficiently smothers a fire. Every bag of this powder can fill up 10 litres of a fire bucket.

Precaution is always better than cure and the same rule is applicable in case of fire safety. One must be aware and request for a routine fire safety audit and ensure that there is enough fire safety equipment in the building in case of an emergency.

The post Fire Safety Audit: The First Step To Prevent A Fire first appeared on Facility Management Company.

Given the uncertain and insecure times we live in, while deciding where to stay, the first question often is “How safe is it?”, “Are the people I am engaging with really trustworthy?” Also, one of the main reasons why many people prefer to stay in a gated society vis-a-vis an independent house on a plot, is the security services it provides. There are trained guards stationed at the gates who ensure the security of the entire society, this is managed and planned by the facility management company that is a part of the society.

The threat to security isn’t just limited to physical security. Advancement in technology has further led to faulty data privacy. While filling up online registration forms and applications one is often left wondering whether my vital information such as, home address, contact number and other personal details are safe and if they are accessible to any miscreants. Here is also where facility management plays a vital role. Let’s see how;

I am renting a house in New Gurgaon that suits my pocket and my needs, but how safe am I?

With so many new societies coming up, with the most advanced features, modern design architecture and at the same time not being very heavy on the pocket one wants to explore the option for a better quality of life. But the very next question is, are these societies safe?

An integrated facility management servicescompany like Enviro has security as a holistic service, whereby the staff employed are regularly trained and updated on the latest methods and technology, they are regularly gauged on a level of preparedness. There is also more accountability vis-à-vis its larger peers, since every employee is a part of the company and not from a third-party agency.

What if I am not too sure about the package delivery person visiting my house?

Technology has made life very convenient and well-connected. I can sit in my home in one city and order for something from the other part of the country. Be it ordering food online or the fanciest of appliances, delivery partners have become a part of our lives. But this quite often also poses a threat to security, one has often heard that some miscreant posed as a delivery agent. But how does one sense trouble before the agent really reaches the house? And in case you are not at home, you won’t want some stranger to have an access to your home.

Cloud-based technology such as Visitor Management System allows you to not only be notified, with important details of the visitor, but also accept or decline the visitor entry request. You can remotely decide if you were expecting someone to come over or there is something suspicious. In case you are not at home, you can conveniently decline entry and be relaxed about a stranger lurking around your house in your absence.

How do I trust the home care service technician?

We are all dependent on the expertise of service technicians for the maintenance of our home. There is a constant wear and tear, starting from fixing the creaking door, the leakage in the tap and many other things within the house. Out of desperation for getting a quick solution to the problem, one searches for the nearest technician and the very next thought in one’s mind is, “Is it safe for a stranger to have access to my house?”, “Should I have waited for a trusted service company?”

The simple answer to this is finding a home service provider who caters to all your needs within your reach. The profile would have verified technicians with a background check done. Technology nowadays also allows the owner to track their whereabouts and timesheets. It is safer to opt for a specialized home service company such as #EnviroHomeServices.

I would rather have my service query solved within my society

While it is true that given the growing competition there is no dearth of home service providers in and around your vicinity. However, there are some day-to-day minor issues that one would want a quick solution to or may have some service related query. There are times when one has a service issue at unearthly hours and would want to have the complaint registered immediately for the quickest possible redressal.

There can be nothing better than having such services within your society. One also feels more secure to share the address with someone form inside and it’s easier to coordinate. An end-to-end facility management services company like #Enviro ensures the best complaint management service with a dedicated Client Service Cell (CSC).

When it comes to security, there should be no compromises, to feel secure, one should have complete access. It is not only important to have real-time data but in case the need arises, have an option to refer to data of any previous date. In these times of advanced technology, it is the onus of the facility management service provider to ensure a safe and secure environment for you.

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